CILLA ANN School Subscription Terms
Effective date: August 25, 2026
Version: cilla-ann-school-subscription-2026-08-v1
These School Subscription Terms govern use of CILLA ANN School, a school-operations software service offered by Hott Blocc LLC d/b/a Barber Knowledge. They apply to the School/location subscription and are separate from terms governing continuing-education courses and separate from any CILLA ANN curriculum subscription.
1. School/location subscription
CILLA ANN School is licensed per individual School/location. The current School SaaS price is $100 per month per active School/location, as disclosed at checkout. CILLA ANN curriculum is not included in the School SaaS price and must be licensed separately if selected.
2. Automatic monthly renewal and authorization
The School subscription is recurring. By affirmatively authorizing the recurring subscription at checkout, the customer authorizes monthly charges at the disclosed price until cancellation. Material pricing or billing changes will be handled through the applicable offer, notice, and consent process required by law.
3. Cancellation
The customer may use available School billing controls to stop future recurring charges. When the final paid School/location is scheduled for cancellation, billing is scheduled to end at the end of the current paid term as shown by the platform. Removing or deactivating other School locations may change the number of active locations being billed. A cancellation does not itself constitute a request for deletion of regulatory, transaction, or historical records.
4. Refunds and billing errors
School SaaS refunds and billing adjustments are governed by the CILLA ANN School Refund/Cancellation Policy. Unless required by law or expressly stated otherwise, cancellation is prospective and does not automatically create a prorated refund for a billing period that has already begun. Duplicate charges and confirmed billing errors will be investigated and corrected as appropriate.
5. School responsibilities
The customer is responsible for the accuracy of information entered into the system; management of authorized staff access; review of attendance, hour, enrollment, academic, financial, and compliance records; and completion of any filings, approvals, submissions, or other regulatory duties that remain the School's responsibility.
6. Regulatory and educational status
CILLA ANN School is a software platform. Purchase of the software does not itself grant a School license, accreditation, financial-aid eligibility, curriculum approval, governmental approval, or any other regulatory status. The customer remains responsible for determining and satisfying the laws, rules, approvals, reporting duties, and recordkeeping requirements applicable to its School.
7. Student and education records
The service may process information entered by the customer about students, staff, attendance, scheduled and actual hours, academic progress, assessments, tuition, and related School operations. Where an education-privacy law such as FERPA applies to a customer, the customer remains responsible for determining the lawful basis for disclosure and for its own institutional obligations. We will process School-provided records to provide, secure, maintain, and support the contracted service and as otherwise permitted by the agreement and applicable law.
8. Accounts and security
Customers must provide accurate account information and protect login credentials. Customers are responsible for assigning appropriate roles and promptly removing access that is no longer authorized.
9. Service availability and third parties
The service may depend on third-party hosting, payment, email, storage, communications, and other infrastructure. We work to maintain reliable service but do not promise uninterrupted or error-free availability unless a separate written service-level agreement expressly provides otherwise.
10. Intellectual property
CILLA ANN software, documentation, branding, templates, and related materials are owned by or licensed to the provider. The subscription provides a limited right to use the service during the authorized subscription period and does not transfer ownership of the software or intellectual property.
11. Changes and governing law
These Terms may be updated prospectively. Material changes to recurring billing will be handled as required by applicable law. These Terms are governed by the laws of Texas, except to the extent superseded by applicable federal law.
12. Contact
Questions about these School Subscription Terms may be sent to Bk@barberknowledge.com.